Skip to content

Privacy Policy

Introduction

This Privacy Policy explains how møtive ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our website, mobile application, and services (collectively, the "Services").

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This policy outlines our data handling practices and your rights regarding your personal information.

Effective Date: May 2025

Information We Collect

Information You Provide to Us

When you use our Services, we may collect the following information that you voluntarily provide:

  • Account Information: Name, email address, phone number, password, and profile information

  • Profile Information: Interests, preferences, profile photo, and biographical information

  • Communications: Information you provide when you contact us, respond to surveys, or communicate with other users

  • Event Information: Data related to events you create, join, or express interest in

  • WhatsApp Participation: If you consent, your phone number may be used to add you to WhatsApp groups or chats related to events you RSVP to or communities you join

Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, IP address, mobile network information

  • Usage Information: How you use our Services, pages viewed, time spent on pages, links clicked

  • Location Information: General location information (such as city and country) based on your IP address

  • Cookies and Similar Technologies: Information collected through cookies and similar technologies as described in our Cookie Policy

How We Use Your Information

We use your information for the following purposes:

  • Provide and improve our Services: To operate our platform, personalize your experience, and develop new features

  • Match you with relevant events and communities: To recommend events and connections based on your interests

  • Facilitate group communication: To add you to WhatsApp chats related to events or communities you join, with your consent

  • Communicate with you: To send updates, notifications, and respond to your inquiries

  • Ensure safety and security: To verify accounts, prevent fraud, and enhance platform security

  • Marketing and advertising: To promote our Services and display relevant ads (with your consent where required)

  • Research and analytics: To understand how users interact with our Services and improve offerings

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: When you explicitly agree to the sharing of your information

  • With communication platforms: With services such as WhatsApp, where your phone number may be used to add you to group chats, only with your prior consent

  • With other users: Profile information visible according to your privacy settings

  • With service providers: Third-party vendors who require access to your information to perform services on our behalf

  • For legal reasons: If required by law, regulation, legal process, or government request

  • Business transfers: In connection with a merger, acquisition, or sale of all or part of our business

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request access to the personal data we hold

  • Correction: Update or correct inaccuracies in your personal data

  • Deletion: Request deletion of your personal data

  • Portability: Request a copy in a structured, commonly used format

  • Objection: Object to the processing of your data for certain purposes

  • Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the Data Deletion Request Form or by email.

Data Retention

We retain your information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we will delete or anonymize your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no internet-based system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

International Data Transfers

Your data may be processed in countries other than your own. If you reside in the European Economic Area (EEA) or United Kingdom, we will ensure adequate safeguards are in place for such transfers.

Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you by updating the policy on our website or through in-app messages. Continued use of our Services constitutes your acceptance of any changes.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, you can contact us at:

Email: tech@findyourmotive.co.uk

Data Protection Officer

You may also contact our Data Protection Officer at:

Email: tech@findyourmotive.co.uk

Additional Information for EEA and UK Residents

If you are located in the EEA or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your data is unlawful.